MOM's TOUCH

SUPPORT

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Support Provided

  • Training

    Offer management training on brand, operation, finance and so on and       in-store training on operational execution of business
    – Management training: 3 weeks at a headquarter in Korea
    – Onsite 3 Member training crew on site for 2 weeks

    (Travel costs paid by MASTER FRANCHISEE)

  • Market launch planning 


    Set a best brand positioning through market research that will act as a guide for making decisions regarding facilities, menu, marketing and more

  • Market-specific supply chain planning 


    When menu setting is done for the market, assist establishing a targeted local sourcing plan

  • Onsite start up and training of the first unit

  • Ongoing operation consultation


    Offer support to front line operation and cost improvement initiatives

Training

Week 1
  • Manager Training OBT & Visiting
  • Brand Education
    Business Management
    Education

    Visiting Our Facilities
    1. Poultry farm
    2. Processing factory
    3. Distribution center
    4. Mom’s Touch stores
Week 2
  • Manager Training OJT
  • Brand Education
    Back of House/
    Functional Training
Week 3
  • Manager Training OBT
  • Restaurant
    Management Systems
    Training

    Position Training
Week 1
  • Operation Member Training OJT
  • Brand Training
    Production Training

    Operation Training
    1.Forecast Sales
    2.Marketing and Sales Building
    3.Manage Cost of Goods Sold
Week 1
  • Operation Member Training OJT
  • Production Training
    POS Training

    Operation Training
    1. Plan, Schedule, Manage Labor Costs
    2. Budget and Manage Operating Expenses
    3. Profit & Loss Statements

OPENING SCHEDULE

Master Franchise Agreement
  • 30-34 weeks ago
  • Beginning of pre-approval & disclosure process
    License agreement asked for and dispatched
    License agreement and fee received
Building The System
  • 14-30 weeks
  • Basic research on the country,
    F&B market, legal issues On site researches
    Business strategies established
    Registration of incorporation
    Staffing
    Managers dispatched for training
    Manuals customized and dispatched
    Selection of location
    Supply chain developed
Construction
  • 11-13 weeks ago
  • Construction company selected
    Design team alerted to begin design
    Floor plan drawn
    Floor plan reviewed and approved
    Final floor plan and construction ready drawings
    Design drawing,
    certified equipment list and estimate created
    Necessary construction permits obtained
Final Preparation
  • 02-10 weeks ago
  • Construction permitted
    Construction started
    Operation team dispatched for training
    Equipment order made and delivery scheduled
    Initial order from suppliers scheduled
    Part timers hired
    Equipment installed and tested
    Beverage machine set up
    POS system installed
    Opening support
Training and Opening
  • 1 weeks ago
  • In-store training
    Marketing plan executed
    Final training and
    soft launch
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